Overview
Learn how to recognize signs and symptoms of a mental health crisis and offer support
Hone your helping skills with our Crisis and Mental Health Training. These non-credit, professional development workshops will help you upgrade your skills in the areas of suicide, crisis and mental health management.
- In-person workshops led by crisis and mental health expert organizations such as LivingWorks, Mental Health Commission of Canada, Safe Management Group
- Gain critical knowledge, tools and strategies for crisis and mental health intervention and prevention in different settings
- Excellent enhancement to your existing education, professional experience and skills or for personal interest
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Program highlights Learn More
- Industry-recognized workshops
- Taught by certified trainers
- Earn a Certificate from the certifying body
Crisis and Mental Health Training program features:
- In-person, practice-based interactive workshops
- Training workshops that are recognized and sometimes required by a wide variety of employers
- Learn from certified instructors with mental health and crisis intervention training expertise
- Network with other like-minded individuals

What you'll learn Learn More
- Suicide and mental health first aid
- How to be a suicide-alert helper
- Crisis prevention and crisis management strategies
Through our Crisis and Mental Health Training workshops you’ll learn:
Applied Suicide Intervention Skills Training (ASIST)
- Recognize the signs that someone is contemplating suicide and how to provide immediate short-term safety
- Explore attitudes that influence views on suicide prevention and intervention
Mental Health First Aid
- Recognize, respond to and intervene in case of crisis and support mental health wellness
- Intervention skills and techniques
safeTALK
- How to recognize when someone with suicidal thoughts is reaching out for help and connect them with the appropriate intervention resources
- How to move through the TALK steps – Tell, Ask, Listen, KeepSafe
Crisis Prevention Training
- How to reduce risk and increase safety in professional community service and healthcare settings
- Crisis management strategies, including aggressive behaviour and physical intervention
Learn more about the Crisis and Mental Health Training program
- Anyone who is interested in increasing their comfort level in recognizing the risk of suicide and supporting someone who may be at risk
- Adults interacting with adults (18 years and older)
- Professionals that work with families, children, developmental disabilities, elder care, healthcare and community organizations
- Healthcare
- Social services
- Community services
- Mental health and addictions organizations
- Counselling
- Crisis Outreach
- HR health and wellness
- First responders
- Law enforcement
- School boards
- Child and youth workers
Check out our latest Program Preview webinar to learn more about the Crisis and Mental Health Training program
What our recent graduates say

Krystal
Health and Social Service Skill Development graduate
I wanted to reinvent myself and change my career path and I was able to do that.
I wanted to be able to reinvent myself and change my career path and I was able to do that because of McMaster Continuing Education. Being a nurse, there are so many different avenues of nursing that I can try new things and continue to learn. The instructors were really understanding. When you’re working full-time, having someone that will promptly answer your questions and make time for you when you need it, they made it really easy.
Krystal
Health and Social Service Skill Development graduate
I wanted to reinvent myself and change my career path and I was able to do that.
I wanted to be able to reinvent myself and change my career path and I was able to do that because of McMaster Continuing Education. Being a nurse, there are so many different avenues of nursing that I can try new things and continue to learn. The instructors were really understanding. When you’re working full-time, having someone that will promptly answer your questions and make time for you when you need it, they made it really easy.
Krystal
Health and Social Service Skill Development graduate
Other programs you may be interested in
Crisis and Mental Health Training
Crisis and Mental Health Training
Advance your skills with Crisis and Mental Health Training
Explore the requirements below and register today!
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Applied Suicide Intervention Skills Training (ASIST)
Upon successful completion, participants will receive a certificate from the certifying body.
Applied Suicide Intervention Skills Training (ASIST) course features:
- Two-day workshop to train in suicide first-aid
- Recognize the signs that someone may be contemplating suicide
- Explore how attitudes influence views on suicide, prevention and intervention
Requirements:
Due to regulations set by the certifying associations, these workshops are only offered in person, at our One James North, Downtown Hamilton location.
Participants must be 16 years of age or older.
Course
SKL 201
Applied Suicide Intervention Skills Training
(Currently Not Available)
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Mental Health First Aid
Upon successful completion, participants will receive a certificate from the certifying body.
Mental Health First Aid course features:
- Two-day workshop
- Learn to recognize, respond and support mental health wellness
- Discover basic intervention skills and techniques
- Explore the four most common mental health disorders:
- Substance Use
- Mood
- Anxiety and Trauma
- Psychotic Disorders
Requirements:
Due to regulations set by the certifying associations, these workshops are only offered in person, at our One James North, Downtown Hamilton location.
Course
SKL 202
Mental Health First Aid
(Currently Not Available)
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safeTALK
Upon successful completion, participants will receive a certificate from the certifying body.
safeTALK course features:
- Half-day workshop
- Designed to make you a “suicide-alert helper’
- Hands-on practice on how to move through the TALK steps:
- Tell
- Ask
- Listen
- KeepSafe
Requirements:
Due to regulations set by the certifying associations, these workshops are only offered in person, at our One James North, Downtown Hamilton location.
Participants must be 15 years of age or older.
Courses
SKL 203
safeTALK
(Currently Not Available)
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Certificate of Completion in Crisis Prevention Training
Upon successful completion, participants will receive a certificate of completion from the certifying body.
Certificate of Completion in Crisis Prevention Training course features:
Safe Management programs are recognized and approved by the Ministry of Community and Social Services and the Ministry of Child and Family Services.
- 2.5 hour online training session followed by a one day workshop instructed by Safe Management Group
- Examine crisis prevention and crisis management strategies including aggressive behaviour and physical intervention:
- Risk management (assessing and managing patient, environmental, and systems risks)
- Relationship management (principles, strategies and techniques – key to prevention and de-escalation)
- Behaviour management (behaviour profiling, functions of behaviours, developing plans to manage aggressive clients, etc.)
- Aggression management (client escalation continuum, staff response, client response, weapons, use of intrusive interventions, de-briefing, etc.)
- Physical intervention concepts and interventions
Requirements:
Due to regulations set by the certifying associations, these workshops are only offered in person, at our One James North, Downtown Hamilton location.
Note: Crisis Prevention Training: Annual re-certification is required.
*Check back soon for Crisis Prevention Training registration and schedule information.
Crisis and Mental Health Training Courses
Crisis and Mental Health Training Courses
Advance your career with our Crisis and Mental Health Training workshops
Explore course options below and register today!
Courses
Courses are currently not available. Please check back soon.
SKL 201
Applied Suicide Intervention Skills Training
(Currently Not Available)
SKL 202
Mental Health First Aid
(Currently Not Available)
SKL 203
safeTALK
(Currently Not Available)