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Caregiver-Friendly Workplaces Resources and Studies

Caregiver-Friendly Workplaces Resources and Webinar Recordings


Carer-Inclusive Organizations Workplace Standard and Implementation Guide (Package)

English | French

Carer-Inclusive Standard for Workplaces: B701-F17 – Carer-inclusive and accommodating organizations

English | French

Implementation Guide: B701HB-18 – Helping worker-carers in your organization

English | French

Quick study guide

Workplace poster

Tools & Resources for employers

Tools & Resources for employees

Tools & Resources for researchers and HR professionals

Webinar Recordings

Coming of Age: a Podcast (OLTCA) – Elder Care in the Modern Workplace

CAREWELL Conversations (Podcast) – Carer friendly workplace standards- A Canadian perspective

Caregiver roles, burdens and support video featuring Allison Williams and Wendy Duggleby

The Virtual unveiling of the Carer-Inclusive and Accomodating Organizations Standard (3/26/2018)

International Carer Standard ISO 25551 Overview

An update on the development of ISO 25551 – General requirements and guidelines for carer-inclusive organizations, by Convenor Allison Williams

Caregiving Essentials Resources and Studies

Ontario Caregiver Organization
The OCO offers a 24/7 Helpline for Caregiver information and referral. The Helpline can be reached across the province anytime, at 1-833-416-CARE (2273) or via live chat Monday to Friday from 7am to 9pm. Learn more.

Doctor Visit Form

ArticleA burden and a joy: Author Donna Thomson unpacks the duality of caregiving for sick family by Zosia Bielski

BookThe Unexpected Journey of Caring: The Transformation From Loved One to Caregiver
“You don’t step into the caregiver role, it steps into you.” – Dr. Zachary White and Donna Thomson (Course Instructor)

New Caregiving Podcast Series for Caregivers
The Waiting Room
Revolution is a new podcast series for patients and caregivers of individuals with serious illnesses. It is designed to help caregivers plan and anticipate events in their loved ones’ illness journey rather than react in a constant state of chaos and crisis.

Video: Growing Together: Transformation to Caregiving



Once you are registered as a Caregiving Essentials student, don’t forget to check the discussion boards in the course regularly. They are a great way to share your experience and knowledge while supporting other caregivers and receiving support. There are new resources added every day in the section called “Where to Find Help” so check in often.

Below are just a few of these resources:

Free, flexible programs for busy caregivers by the Ontario Caregiver Organization (OCO)
The OCO also offers a 24/7 Helpline for Caregiver information and referral. The Helpline can be reached across the province anytime, at 1-833-416-CARE (2273) or via live chat Monday to Friday from 7:00 am to 9:00 pm EST.
Find out more:

Subscribe to the OCO newsletter to receive updates about program registration:

As you may or may not know, every year, the Ontario Caregiver Organization publishes its Spotlight Report which takes a look at the caregiving experience in Ontario. This year, the OCO looked at how the experience has changed in year two of the pandemic, compared to year one. Read the full report here.

McMaster Institute for Research on Aging (MIRA)
The link to the main website for the McMaster Institute for Research on Aging is

Another link you may want to explore goes to McMaster’s Optimal Aging Portal. This portal is a rich repository of information that may help you in your caregiving role and in understanding health and illness as we age: