Are accommodations available for students with a learning or physical disability?
Absolutely. McMaster’s Student Accessibility Services (SAS) supports students who have been diagnosed with a disability or disorder, such as a learning disability, ADHD, mental health diagnosis, chronic medical condition, sensory, neurological or mobility limitation. Students in need of accommodations are required to register with SAS before commencing a program or course.
Questions about accommodations can be directed to the SAS office at 905-525-9140 x 28652 or firstname.lastname@example.org.
No. You will not be enrolled in a course unless you have provided payment in full at the end of the registration process. If payment is not successfully processed you will be dropped from the course(s) approximately 2 hours afterwards due to nonpayment. You can submit your registration again after that time.
Can I have my camera off for the virtual sessions?
The expectation is that you will attend the course as if you were on campus—virtually with the camera on. Part of Intercultural discourse is exploring and responding to a variety of verbal and non-verbal cues. With participants using their cameras while in the virtual sessions, learners get to gain skills in responding to both verbal and non-verbal cues. Of course, if you need to be off camera for short periods of time, send a message through the chat letting everyone know you will be turning your camera on shortly.
If generative AI is permitted in a course, it will be indicated on course assignments. Any use of generative AI must be referenced and cited following the assignment’s citation instructions. Use of generative AI outside assessment guidelines or without citation will constitute academic dishonesty. It is the student’s responsibility to be clear on the appropriate use of generative AI, and the expectations for citation and referencing, and to do so appropriately.
Can you review my documents to see if I am eligibile for admission before I submit my documents?
We are unable to assess your eligibility in advance as each applicant is reviewed on an individual basis, based on information provided in the application package. If you feel you meet the prerequisites for admission, we encourage you to submit a complete application package.
There is no requirement to complete an entire program. Students may take select courses that fulfill their individual needs or interests. For application-based programs, you will still be required to apply and be accepted into the program in order to take standalone courses.
Some courses may have tests, take home case studies, online web-based research, role plays, self-assessments, group assignments and presentations, a variety of written reports and more. Academic writing style and full referencing are expected. As individual courses may have their own special requirements, please refer to the specific program page for any additional info.
After you enrol in a course, you will receive an email with your Moneris receipt. Please keep this for your records as it is only issued once.
You can also view a history of your payments, including a breakdown of fees, in MOSAIC by following these steps:
Log into Mosaic → Student Centre tile → Finances section
Select “Account Summary”
Select the “academic year” and click the double arrow button to review details
You can also download and print further course enrolment information by selecting “Enrolment/Financial letters” from the Academics section drop down menu in MOSAIC. This letter will reflect your other course details such as course name, start and end dates, and final grade (if applicable). Please note these are the only financial-related letters generated.
How can I request a deferred exam and are there any associated fees?
It is the student’s responsibility to contact the Program Associate or McMaster Continuing Education to discuss any accommodations and procedures related to deferred tests and/or examinations within 48 hours of the originally scheduled test/exam, as per policy.
Failure to contact the course instructor, in the case of missed coursework, or the Program Associate or McMaster Continuing Education, in the case of a missed test/examination, within the specified 48-hour window will result in a grade of zero (0) on the coursework/exam and no further consideration will be granted.
Supporting documentation will be required, but will not ensure approval of accommodation(s).
A deferred examination fee of $50.00 is payable at time of approval. This fee is in addition to associated final examination proctoring fees as charged by Examity.
Student cards will be issued to new McMaster Continuing Education students on a request basis only – they will not be automatically mailed to new students. If you wish to receive a student card, please follow these steps. Student cards can be used at McMaster libraries. Student cards are not issued for students taking the following programs: Short Courses, Infection Prevention and Control of Caregivers and Families and Caregiving Essentials.
Term validation stickers will no longer be issued.
If you have any questions, please contact student services via the online chat that can be found on the registrar’s web page.
How do I get my textbook(s) and other course materials?
Please review the instructions for ordering textbooks on our Textbook and Course Materials page. Information on how to link to the Campus Store is provided on the page (if required). Use the drop-down menus to select your course code and view any required or recommended course materials.
Use the course code to start your search (ACC, ADD, BUS, HRM, MKT, etc)
A few courses are cross-listed with other programs in our department and may be found under a different program name
For example, if you are in the Business Administration program but you are taking an “HRM” course, search under Human Resources CCE Department on the bookstore search tool
When selecting the section, please check the course page on our website or your course confirmation email to confirm your section for your search
Please note: Not every course will require a textbook.
T2202A receipts for tax purposes are available at the end of February for the previous year. Tax certificates are issued based on the term the course began and are only applicable for academic credit courses.
Students can access their tax receipts online in Mosaic by:
Logging in and selecting ‘View/print tax forms (student)’ from the Mosaic homepage
From there, select the appropriate calendar year and click ‘view’
Please note: You may need to disable your pop-up blocker if the document does not load within a few seconds.
Transfer credits are courses completed at other accredited institutions or McMaster faculties (including McMaster University Continuing Education) that are assessed, and if granted, may be used towards McMaster University Continuing Education credentials. Transfer of credit can mean you do not have to repeat similar courses and you may graduate sooner.
These are the general conditions and submission requirements for transfer credits. Although, it may vary from program to program. For more information, please visit our Transfer Credit page.
How much time should I expect to spend on my studies? Can I work at the same time?
All programs offered by McMaster Continuing Education are part-time programs, which means the workload and scheduling is designed for you to meet your professional, personal and academic obligations. On average, we suggest you budget between 6-10 hours per week per course for your coursework. Of course, this varies depending on the amount of content presented, or when assignments are due. It is important to remember that the courses are valued at a university undergraduate level. Therefore, the workload expectations will correspond to a university level of study.
Please note: Fast-track/accelerated courses condense course material into a shorter timeframe. Students should budget additional hours per week when completing a course in a condensed number of weeks.
I completed my program/final course. How do I receive my certificate/diploma or apply to graduate?
When you have completed the necessary requirements for your program, you should apply to graduate.
Using Mosaic, access the Student Centre and go to the Academics section within the portal
From the drop-down list, select ‘Apply for graduation’
Select a program and submit the graduation request
Once you have successfully submitted your application, you will receive an email in approximately 8 weeks informing you of your status
Graduates of Certificate of Professional Learning, Certificate, and Diploma programs will be mailed a hard copy credential
Certificate of completion graduates will be issued a digital certificate through email
Once cleared to graduate from an academic credit program, you can also access proof of program completion by requesting an official transcript in Mosaic
The graduation ceremony normally takes place in November each year. Graduation invitations are emailed in October. Due to Covid, virtual graduation celebrations have been recorded for graduates to watch at their leisure on the day of graduation.
Please note: Only Certificate of Professional Learning, Certificate and Diploma graduates are invited to attend graduation ceremonies.
Watch this video for more information on how to apply for graduation.
I do not remember my MacID username (e.g., smithj). How can I find this information?
In your email, try to locate your McMaster Person ID/MacID email. This mail would have your Person ID number and barcode number. If you have both of those numbers go to https://maciam.mcmaster.ca, click “need help with your MacID?” and follow the prompts from there.
If you cannot locate your student number and/or barcode number, please visit our Contact Us page and we can resend you this information.
You will be instructed to answer your security questions and then reset your password
If you do not remember your security answers, or if you do not have any security questions listed, please contact University Technology Services (UTS) for assistance through live chat or 905-525-9140 ext. 24357 during business hours. They will ask you for your student (person ID) number and barcode number.
If you do not remember your student number and barcode number and cannot locate this information in your email, please visit our Contact Us page and we can resend you this information.
If you are being sponsored by a third party, please connect with us through our Contact Us form with the following details:
Your full name
Your student number (if applicable)
Your contact information
The program you wish to take
Your anticipated start and end date for the program
The name of the organization/company funding your education
A completed registration form and sponsor letter/email confirming sponsorship
A contact person and their contact information (phone, email, company address)
State that you are being sponsored and that you wish to request an invoice. From there we will forward your request to the appropriate program department.
Please note invoicing requests may take 2-4 weeks to be fulfilled. For fast and easy enrolment, and to ensure your spot in a course, we highly recommend enrolling and making payment online upfront and then submitting receipts to your sponsor for reimbursement.
Refunds are applicable if a student drops a course within the timeframes outlined in the schedule on our Refunds Policy Page.
Please note: If a course is cancelled by McMaster Continuing Education, the student will be entitled to a 100% refund. The $39 Academic Activation fee is only refundable if the course is cancelled by McMaster Continuing Education.
If I submit an application, how long will it take to receive a response?
Once an application is received, including all required supporting documents, applicants can expect to receive a response by email within 2-3 weeks. Please visit the Admission and Application Requirements page for application due dates.
If the certificate or diploma requirements are not yet complete, as you register for your next course there will be a page that will ask you to confirm your program of study and you will have an option to ‘change plan’.
As per McMaster University Senate policy (May 2017), a course can be used no more than two times towards a McMaster University credential. At McMaster, the term credential refers to a Certificate, Certificate of Completion, Certificate of Professional Learning, Diploma, My OWN McMaster milestone, and an undergraduate degree.
If you require additional information, please contact us.
The system is not accepting my form of payment when I try to enrol in a course. How do I enrol?
Returning students can use online banking to make a payment to their student account, if necessary. You can view the payment steps here. Once your payment shows on your Mosaic Student Centre, LOG OUT of Mosaic and visit your course page on our website to register for your course, or you will not be enroled. The credit on your account will be applied when you check out. Note: credit card payments should be made through our website enrolment process only, not in Mosaic.
New students are asked to visit our Contact Us page to connect with our team and we can review payment options with you. Please note payment in full is required at the time of enrolment.
The system says I have already enrolled but I have not paid. How do I pay for my course?
You may receive this error message if you did not complete the enrolment process by adding payment or without clicking “cancel”, and then tried to register a second time shortly after. The registration system holds the course for approximately 2 hours after your first attempt. If you have not made a payment and received an email confirming your registration, please note that you will be dropped from the course after the 2-hour time period has lapsed, due to nonpayment. After the time period has passed, feel free to attempt your registration process again, starting from the following link: https://continuing.mcmaster.ca/programs/
The website indicates that virtual classes are mandatory. Does that mean I must attend every session?
Yes, treat the virtual classroom as you would an in-person classroom experience. You are expected to attend the virtual sessions as scheduled. A successful virtual learning environment is dependent on the level and quality of engagement. Learners who participate in the virtual sessions will enhance their experience and the learning environment by sharing their perspectives.
What are the differences among Certificate of Completion, Certificate of Professional Learning, Certificate, and Diploma programs?
A Certificate of Completion is a non-academic program which means you don’t receive a grade on a McMaster University transcript. Instead, after you have completed a minimum of 30 hours of learning and the assessment activities, you receive a pass-fail standing. A Certificate of Completion is a valuable form of professional development since it often focuses on skills and specialized knowledge that you can use in the workplace.
Each of the other programs—Certificate of Professional Learning, Certificate, and Diploma—is a kind of academic program. In these programs, you do receive a grade on a transcript once you have successfully completed the program. The programs differ in the number of academic units (or credits) you earn and the time it takes to complete each:
The Certificate of Professional Learning is the shortest program consisting of 9 units of study. Most of the time, the 9 units occur over three courses.
In a Certificate which is a longer program, you earn a minimum of 15 units which are typically, but not necessarily, spread over five courses.
A Diploma is the longest and most in-depth program. It includes a minimum of 24 units of study.
Each of these four kinds of program has its own requirements, and it is up to you to find the one that best suits your needs. Be sure to review the information on the program pages carefully as you make your decision.
We highly recommend students enrol well before the course start date for all courses to secure their spot and ensure timely access to the course and any required textbooks. Online registration deadlines are as follows:
McMaster Continuing Education has implemented a late registration allowance for all course formats that run at least 11 weeks. We will permit enrolment up until 2 weeks after the course start date.
Example: Course start date September 15, 2021; enrolment deadline September 29, 2021, 11:59 p.m. EST.
Please note registering after the course start date may delay course access and does not permit exceptions to coursework due dates, late textbook purchases, or the refund policy. Some exceptions may apply. Late enrolment is not permitted in courses that are 10 weeks or less.
Virtual Classroom Essentials workshops permit enrolment up until three days prior to the start date (unless otherwise indicated).
Example: Start date September 14, enrolment deadline September 11, 11:59 p.m. EST
Deadlines vary for professional development courses and condensed/fast-track courses.
Once enrolment closes, or courses are full, no further enrolments will be accepted. Please note enrolling after the course start date may delay course access and does not permit exceptions to coursework due dates, late textbook purchases, or the refund policy.
Payment must be made in full at the time of enrolment
Online credit card or debit payments are preferred
Accepted credit cards: Visa, MasterCard and American Express
Accepted debit cards: Visa Debit and Debit Mastercard
Google Pay is available for faster checkout
Payments can be made from a Canadian Financial Institution and can take 2 to 4 business days to arrive in your McMaster student account. Once payment has arrived, you can register for your course. Please note that if the amount of the course fees owing is more than what was transferred to your student account, you will be dropped from the course.
What fees are required as a McMaster Continuing Education student? (e.g., tuition, student fees, textbooks, etc.)
Programs are paid for on a course-by-course basis. Course tuition fees vary by program – each course is individually priced. Fees are the same for Canadian and international students. Fees are subject to change.
Part-time Student Fees McMaster Association of Part-time Students (MAPS) charges a fee of $7.36 per unit, included in the listed tuition fee. The MAPS fee is charged to all continuing education students enrolled in academic credit courses for services provided by the McMaster Association for Part-time Students. Further information can be found on their website.
Academic Activation Fee
When you enrol in your first certificate or diploma course you will be charged a one-time, non-refundable McMaster Continuing Education Academic Activation Fee of $39. This administrative fee does not apply to professional development programs.
A $59 application fee is required for the following application-based programs – Health Informatics, Health Information Fundamentals, Nursing Concepts in Continence Care, Professional Addiction Studies and My OWN McMaster Pathway.
The price of course materials can average anywhere from $50-200 per course. Not every program or course will require textbooks. Find your course materials through the Campus Store website.
Please note: If the Campus Store has been notified that no materials are required for a course, a note to this effect will be included in the course listing. Search the campus store database to view what is needed for your courses.
Online Proctored Exams
Only Accounting (ACC) courses require online proctored final exams. These exams cost approximately $50 CAD per course and the exam fee is not included in the course fee.
Harmonized Sales Tax (HST)
13% HST is added to individual professional development courses.
Please note: Tax is not applied to courses that fall under Certificate of Completion, Certificate of Professional Learning, Certificate, and Diploma programs.
Employer Tuition Assistance Programs. Ask your manager or HR department if your company offers tuition assistance.
For Canadian students interested in government funding or subsidized training options (e.g. Second Career, Canada-Ontario Job Grant), please contact your local Employment Service Centre.
Windmill Microlending: Low-interest, affordable career loans of up to $15,000 to help skilled immigrants and refugees pay for the costs of education and training programs, credentials, licensing and more to reach their career goals.
We understand that life happens, however, you need to be informed about your instructor’s expectations regarding missed virtual classes. A video recording will be posted of the session, and some of your instructors may require you to participate with the class on the discussion board, by summarizing key points from the session and/or answering specific questions. The expectation is that you will inform your instructor prior to the virtual session, when possible, should you not be able to attend classes.
Your MacID is a unique, common identifier enabling single sign-on for a number of McMaster systems and applications (including registering online for McMaster Continuing Education courses). Your MacID is not your McMaster employee or student number. It often looks like a combination of your last name and first initial (e.g. smithj).
To activate your MacID, you will need your student number, barcode and date of birth. First time students will receive their barcode number and student number via email from the university within a few hours after registering for a course. Follow the step-by-step instructions outlined in the email to activate your MacID. Make sure you retain the original email and the username, password, security questions and answers for future reference.
Avenue to Learn (Brightspace) is a web-based Learning Management System (LMS) used by McMaster university for delivering and administering many courses. Students log in with their MacID and password. You will need to add @mcmaster.ca to the end of your MacID username to login (e.g., email@example.com). A link for your current course(s) will be made live by the course start date.
Please feel free to browse the additional resources below for more information:
Please note: Courses in Avenue to Learn will remain open for one month after the end date for students to review assignment feedback, grades, etc. Please save any course information that you would like to retain beyond this time.
When is the last day to register for these courses?
We strongly encourage you to register at least five days in advance of course start dates, especially if you are new to McMaster Continuing Education as it does take a few days for you to receive your MacID which provides you access to the course.
This is now a requirement of the Canada Revenue Agency.
You can update your SIN through Mosaic using the ‘Update SIN (Student)’ tile, or via the Student Centre. To update your SIN via the Student Centre, click Demographic Data under Personal Information. Enter your SIN (without spaces) and click Save.
Occasionally an individual class session may be cancelled due to unforeseen circumstances (e.g. weather, instructor illness). McMaster Continuing Education will make every effort to notify affected students of any class cancellations.
In most cases, individuals who complete assignments will receive basic feedback from the instructor with regard to their course assignments. The feedback will be shared through email. Assignments will not necessarily be returned to participants.
Grade information is shared by McMaster Continuing Education only, or an individual may access their record of learning by logging into the Mosaic Student Centre and viewing their grades.