Overview
Successfully building, managing and working in diverse and inclusive teams
Show employers you can build, manage and work with diverse and inclusive teams. Gain the knowledge and skills you need to develop intercultural competency for today’s global market.
- Covers foundational concepts, intercultural communications and intercultural team-building for the workplace
- Convenient online virtual classroom format
- Earn a Certificate of Professional Learning when you successfully complete all 3 courses
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Program highlights Learn More
- Knowledge, communication and team-building
- Taught by experts
- Earn a Certificate of Professional Learning online
Intercultural Competency program features:
- Theories and best practices
- Key skills for working with diverse and inclusive teams
- Learn from industry experts and network with professionals

Learning outcomes Learn More
- Awareness and understanding
- Communication skills
- Effective strategies
Through our Intercultural Competency program, you’ll learn to:
- Explore foundational concepts and terminology associated with intercultural competencies
- Demonstrate self-awareness of one’s cultural norms and values and appreciation of the complexity and variability of individuals’ cultural identities
- Recognize common ground and differences within people and communities and explain how diverse viewpoints influence relationships with others
- Develop effective strategies to communicate respectfully with diverse audiences, both orally and in writing
- Identify the impact of cultural structures within the workplace and between employees
- Apply strategies to establish, interpret and manage intercultural teams
- Explain structural and systemic barriers to equity and inclusion and identify strategies for combatting discrimination and promoting equity and inclusion
Learn more about the Intercultural Competency program
- Professionals in any industry looking to advance their skills, knowledge, and experience in retirement community management
- Individuals seeking to pursue a new career in the retirement management industry
- New Canadians starting a new career or academic program
Earning a Certificate in Intercultural Competency shows employers you care about respecting potential colleagues, and could lead to a number of rewarding career paths, including:
- Role in a multi-national company
- Community worker
- Community coordinator
- Team leader
- Human resources
- Social work
- Outreach
- Training facilitator
Check out our latest Business Program Preview webinar to learn more about the Intercultural Competency program
What Our Recent Graduates Say
“The flexibility of the course helped me a lot to balance my work.”
The flexibility of the course helped me a lot to balance my work. Our field in data is continuously changing. I found that sweet balance in terms of the focus of the course. It’s a life cycle of how the data is coming in all the way to make it a service or a product. The course gives you that 360 spectrum.
Zaki
Big Data graduate

Krystal
Health and Social Service Skill Development graduate
“I wanted to reinvent myself and change my career path and I was able to do that.”
I wanted to be able to reinvent myself and change my career path and I was able to do that because of McMaster Continuing Education. Being a nurse, there are so many different avenues of nursing that I can try new things and continue to learn. The instructors were really understanding. When you’re working full-time, having someone that will promptly answer your questions and make time for you when you need it, they made it really easy.
Krystal
Health and Social Service Skill Development graduate

Tracy
Project Management graduate
“I am constantly reinventing myself. McMaster Continuing Education has been transformative.”
I am constantly reinventing myself. McMaster Continuing Education has been transformative. I was introduced to new ideas and new skills. Because of that, I’ve had new opportunities in my career. McMaster Continuing Education is the best place to take professional development courses. The programs fit into your life.
Tracy
Project Management graduate
“The flexibility of the course helped me a lot to balance my work.”
The flexibility of the course helped me a lot to balance my work. Our field in data is continuously changing. I found that sweet balance in terms of the focus of the course. It’s a life cycle of how the data is coming in all the way to make it a service or a product. The course gives you that 360 spectrum.
Zaki
Big Data graduate
“I wanted to reinvent myself and change my career path and I was able to do that.”
I wanted to be able to reinvent myself and change my career path and I was able to do that because of McMaster Continuing Education. Being a nurse, there are so many different avenues of nursing that I can try new things and continue to learn. The instructors were really understanding. When you’re working full-time, having someone that will promptly answer your questions and make time for you when you need it, they made it really easy.
Krystal
Health and Social Service Skill Development graduate
“I am constantly reinventing myself. McMaster Continuing Education has been transformative.”
I am constantly reinventing myself. McMaster Continuing Education has been transformative. I was introduced to new ideas and new skills. Because of that, I’ve had new opportunities in my career. McMaster Continuing Education is the best place to take professional development courses. The programs fit into your life.
Tracy
Project Management graduate
Other programs you may be interested in
Certificate in Intercultural Competency
CERTIFICATE of Professional Learning Foundations IN INTERCULTURAL COMPETENCY
Earn your Certificate of Professional Learning Foundations in Intercultural Competency with McMaster Continuing Education
Explore the requirements below and register today!
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Certificate of Professional Learning Foundations in Intercultural Competency
Earn the Certificate of Professional Learning Foundations in Intercultural Competency by completing all 3 courses listed below.
COURSES (COMPLETE ALL 3)
3.0 UNITS
ICL 102
Intercultural Communication
3.0 UNITS
ICL 103
Intercultural Workplaces
Intercultural Competency Courses
Intercultural competency Courses
Advance your career with online Intercultural Competency courses
Explore course options below and register today!
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3.0 UNITS
ICL 102
Intercultural Communication
3.0 UNITS