Overview
Please note the Intercultural Competency Program will resume in Fall 2023.
We encourage you to check back in early Summer of 2023 for additional details and course options. If you’re interested in learning more, please contact us at mceicc@mcmaster.ca.
Successfully building, managing and working in diverse and inclusive teams
Show employers you can build, manage and work with diverse and inclusive teams. Gain the knowledge and skills you need to develop intercultural competency for today’s global market.
- Covers foundational concepts, intercultural communications and intercultural team-building for the workplace
- Convenient online virtual classroom format
- Earn a Certificate of Professional Learning when you successfully complete all 3 courses
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Program highlights Learn More
- Knowledge, communication and team-building
- Taught by experts
- Earn a Certificate of Professional Learning online
- Open enrolment program
Intercultural Competency program features:
- Theories and best practices
- Key skills for working with diverse and inclusive teams
- Learn from industry experts and network with professionals

What you'll learn Learn More
- Awareness and understanding
- Communication skills
- Effective strategies
Through our Intercultural Competency program, you’ll learn to:
- Explore foundational concepts and terminology associated with intercultural competencies
- Demonstrate self-awareness of one’s cultural norms and values and appreciation of the complexity and variability of individuals’ cultural identities
- Recognize common ground and differences within people and communities and explain how diverse viewpoints influence relationships with others
- Develop effective strategies to communicate respectfully with diverse audiences, both orally and in writing
- Identify the impact of cultural structures within the workplace and between employees
- Apply strategies to establish, interpret and manage intercultural teams
- Explain structural and systemic barriers to equity and inclusion and identify strategies for combatting discrimination and promoting equity and inclusion
Learn more about the Intercultural Competency program
- Professionals in any industry looking to advance their skills, knowledge and awareness in intercultural competency
- Business leaders, managers and human resources professionals seeking valuable professional development
- Professionals who are currently or planning to manage diverse and inclusive teams
- New Canadians starting a new career or academic program
Earning a Certificate in Intercultural Competency shows employers you care about respecting potential colleagues, and could lead to a number of rewarding career paths, including:
- Role in a multi-national company
- Community worker
- Community coordinator
- Team leader
- Human resources
- Social work
- Outreach
- Training facilitator
Are you a current McMaster University undergraduate student?
Explore the ElevateYourSkills option to learn how you can earn an Intercultural Competency certificate as part of your degree.
- Use your electives to earn a professional certificate or diploma
- Fully online courses that you can fit into your schedule
- Providing you with real-life career skills and experience before you graduate
Check out our latest Business Program Preview webinar to learn more about the Intercultural Competency program
What Our Recent Graduates Say

Tracy
Project Management graduate
“I am constantly reinventing myself. McMaster Continuing Education has been transformative.”
I am constantly reinventing myself. McMaster Continuing Education has been transformative. I was introduced to new ideas and new skills. Because of that, I’ve had new opportunities in my career. McMaster Continuing Education is the best place to take professional development courses. The programs fit into your life.
Tracy
Project Management graduate

Adam
Business Administration graduate
“I feel very strongly that McMaster Continuing Education can really help you reinvent your career.”
I feel very strongly that McMaster Continuing Education can really help you reinvent your career. I found that the Business Administration program was really the best fit for me, because the learning that I was able to take in through this program was really cutting edge and current to the labour market. The learning that I took on is something I use every day.
Adam
Business Administration graduate

Tyson
Business Administration - Marketing graduate
“The instructors worked in the marketing field and taught us real-life experiences.”
Obtaining an education with McMaster Continuing Education helped me reinvent my career. I was a former banker and I wanted a career in marketing. Through this program, I was able to bridge that gap and get into the career that I wanted. The instructors were working in the marketing field, teaching us real-life experiences and that was very valuable to me.
Tyson
Business Administration - Marketing graduate
“I am constantly reinventing myself. McMaster Continuing Education has been transformative.”
I am constantly reinventing myself. McMaster Continuing Education has been transformative. I was introduced to new ideas and new skills. Because of that, I’ve had new opportunities in my career. McMaster Continuing Education is the best place to take professional development courses. The programs fit into your life.
Tracy
Project Management graduate
“I feel very strongly that McMaster Continuing Education can really help you reinvent your career.”
I feel very strongly that McMaster Continuing Education can really help you reinvent your career. I found that the Business Administration program was really the best fit for me, because the learning that I was able to take in through this program was really cutting edge and current to the labour market. The learning that I took on is something I use every day.
Adam
Business Administration graduate
“The instructors worked in the marketing field and taught us real-life experiences.”
Obtaining an education with McMaster Continuing Education helped me reinvent my career. I was a former banker and I wanted a career in marketing. Through this program, I was able to bridge that gap and get into the career that I wanted. The instructors were working in the marketing field, teaching us real-life experiences and that was very valuable to me.
Tyson
Business Administration - Marketing graduate
Other programs you may be interested in
Certificate in Intercultural Competency
CERTIFICATE of Professional Learning Foundations IN INTERCULTURAL COMPETENCY
Earn your Certificate of Professional Learning Foundations in Intercultural Competency with McMaster Continuing Education
Explore the requirements below and register today!
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Certificate of Professional Learning Foundations in Intercultural Competency
Earn the Certificate of Professional Learning Foundations in Intercultural Competency by completing all 3 courses listed below.
COURSES (COMPLETE ALL 3)
3.0 UNITS
ICL 102
Intercultural Communication
3.0 UNITS
ICL 103
Intercultural Workplaces
Intercultural Competency Courses
Intercultural competency Courses
Advance your career with online Intercultural Competency courses
Explore course options below and register today!
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3.0 UNITS
ICL 102
Intercultural Communication
3.0 UNITS