This course is designed to provide students with knowledge of the role and function of the case manager, with emphasis on models, functions, service co-ordination and liaison with addiction and non-addiction resources. Students will learn how to follow a client from intake to follow-up. Ethical decision-making will be examined. Record keeping and professional report writing, with reference to communication and legal aspects, will be applied. Issues connected with self-care and limits to professional practice will be examined.