Today supervisors face more challenges than ever: fewer employees, fewer resources, less money, and more work. The ability to strike the right balance between people management and task management is an essential ingredient to achieving outstanding performance. If you are a new supervisor or are in the process of becoming one, this course will provide a foundational overview of many critical supervisory skills. This highly interactive course includes brief presentations, discussion, role-plays, assessments and experiential activities. You will take away useful ideas and practical tools, enabling you to improve your overall supervisory effectiveness.
