Negotiation is the art and science of securing agreements between two or more interdependent parties. It can be very difficult to do well. Even the most experienced negotiators often fall prey to common biases and errors in judgment. The purpose of this course is to help you understand the theory and process of effective negotiations. The best way to learn negotiation skills and actually internalize them is to negotiate in a setting where insight is offered, feedback is plentiful, personal reflection is encouraged, and careful analysis is required. Therefore, the course relies primarily on “hands on” learning to help participants understand the negotiating process and their own strengths and weaknesses. Note: This course is intended for general business situations.
Wednesday & Thursday, November 27 - November 28: 9:00 a.m. - 12:00 p.m. (Virtual)
Location:
ONLINE
Instructor:
Jennifer Hagen
Notes:
This is an online course with two 3-Hour sessions.
Instructors
Jennifer Hagen
People Card Modal Dialog
Jennifer is a value-centred leader, relationship builder and highly skilled facilitator with an incredible breadth of knowledge and experience in developing leaders, project groups, specialist teams and emerging talent. Her extensive career in a leading Fortune 500 company has provided the first-hand experience in a multitude of functional areas and at all leadership levels. As a respected culture bearer for the organization, she held many leadership roles, including Store Manager, Director of Learning & Development and as Vice President, Human Resources for many years. In these roles, she was responsible for cultivating and delivering innovative programs to build succession, employee satisfaction, expansion and business growth. This work with her team, gained recognition as one of Canada’s Best Employers, year after year.
Jennifer is honoured to partner with the McMaster community and the Continuing Education team. She is a proud graduate of McMaster University and holds a Post-Graduate Certificate in Corporate Communications. Today, Jennifer is the owner of J. Hagen & Associates Inc. and founder of TeamTRUST®. She is a Certified Professional Master Business Coach, Executive Leadership, and Group Development expert specializing in the Integrated Model of Group Development and GDQ and the Hogan Assessment process. Jennifer’s passion is to support authentic leadership growth by harnessing the best of education, business strategy, and people – together.
