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Continuing Education

HIF 104
Quality in Health

Total Units :
3.0
Course Outlines
This course will introduce students to quality in health including principles frameworks, policies, and processes to ensure the accuracy, reliability, relevance, timeliness, coherence, clarity, and accessibility of data against standards and quality criteria. Standards development organizations, the Standards Lifecycle, and development and pan-Canadian standards such as SNOMED CT, LOINC, pCLOCD, HL7, ICD-10-CA, and CCI will be covered. Learners will be introduced to quality management practices such as CQI, LEAN, and TQM as well as common principles and practices for creation of indicators, benchmarks, metrics, and reports. The course will cover clinical indicators (e.g. HSMR and readmission rates) as they relate to their role in monitoring health care quality. Organizational practices for maintaining data quality and data integrity will be discussed. Learners will explore tools used for terminology, nomenclature, classification, abstraction, encoding, and data submission.

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