Conflict at work is inevitable; it's not a matter of if it will happen, but when. Left unresolved, conflict can severely impact employee performance, morale, productivity, and motivation. The good news is that most conflicts can be managed and even managed well. This course offers you the skills, strategies and best practices to manage workplace conflict in a sensible, equitable manner; strengthening your working relationships. This course explores these skills, strategies and best practices for you to immediately take back to your workplace and put into action. Conflict can be an opportunity for creativity and renewed energy - this is your course to find out how.