This course examines the management of the physical site operations of a retirement residence. Focus is placed on the physical structures, heating systems, safety measures and controls and maintenance management. Principles of risk management, resourcing, operations budgeting and leadership will be presented using case studies and industry best practices.
No Scheduled Class Meetings, May 5 - July 13 (Online)
Location:
ONLINE
Instructor:
Michael Ayers
Notes:
This is a 10 week course. Courses are activated in Avenue to Learn 1-3 days prior to the course start date. Two synchronous webinars scheduled during the term. Webinar dates will be posted at the start of the term and will be recorded. Attendance is recommended but not required.
Instructors
Michael Ayers
People Card Modal Dialog
Michael Ayers has been involved in senior care and hospitality throughout Canada and the United States for 40 years. He has been an administrator, vice-president of operations and owner of long-term-care and retirement communities and is now an adviser to the retirement home industry as a consultant.
Michael has also been an accreditation surveyor, board and committee member and presently an educator with the Ontario Retirement Communities Association, which represents over 700 retirement communities in Ontario. Throughout his career, Michael has provided educational opportunities for thousands of retirement community staff and managers through in-person and web-based educational presentations. He is a passionate advocate for seniors and for managers and staff who have chosen senior care as a career.
In mid-career Michael honed his hospitality skills as the owner/operator of a small cottage resort, bed and breakfast and apple orchard in Prince Edward County, Ontario. Michael now lives in Ontario cottage country where he and his wife adopt senior dogs who need a loving home.
