Overview
Complete the Business Analysis program and earn a microcredential
Upon successfully completing this program, you will receive a microcredential recognizing your learning achievement. Complete with details of the skills and specialized knowledge you have acquired, the microcredential is digitally shareable, making it easy to add to your resume, LinkedIn profile and to share with current or prospective employers.
Gain the latest in-demand skills to become an effective Business Analyst
Business Analysis (BA) identifies and understands gaps between what is needed and how to implement change within an organization.The Business Analysis program teaches the core skills, tools and best practices for leading change while still meeting business needs. Learn how to effectively lead, strategize, problem-solve, and communicate solutions to achieve project goals.
- Explore the importance of the role of a business analyst in terms of strategy, assessment, project planning, communication and management
- Develop leadership skills to engage, build and inspire an effective team
- Complete 3 flexible online courses to earn a Certificate of Completion in a microcredential format or select individual courses that align with your goals
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Program highlights Learn More
- Flexible online courses to fit your life
- Taught by Business Analysis experts
- Open enrolment program
Business Analysis program features:
- Earn a Certificate of Completion in a microcredential format when you complete three courses or select individual courses that meet your professional goals
- Flexible online courses teach practical skills and tools using real-world examples
- Learn from instructors with industry expertise
- Network with professionals from various disciplines and industries

What you'll learn Learn More
- Industry-accepted practices, tools and techniques
- Effective communication practices
- Critical thinking and problem-solving skills
Through our Business Analysis program, you’ll learn to:
- Describe key concepts, competencies and techniques of business analysis
- Expand your business, systems thinking and organizational knowledge within the business analyst’s strategic analysis process
- Identify, analyze, verify, validate, and define the requirements for business improvement solutions
- Develop critical thinking, problem-solving and interpersonal skills
- Engage effectively and strategically with stakeholders
- Use techniques and tools for planning activities within project requirements
- How to monitor and evaluate business analysis
- Understand the fundamentals of agile methodology
- Develop communication skills to identify the business need, assess risks and opportunities, obtain “buy-in,” and implement solutions
Learn more about the Business Analysis program
- Individuals new to the field of business analysis (i.e. introductory level)
- Individuals with some business analysis experience seeking to develop skills and competencies further for professional certification and/or career growth opportunities
- Anyone interested in a career change
Earning a Certificate of Completion in Business Analysis can lead to a rewarding position such as:
- Business Analyst
- Business Analyst Consultants
- Business Systems Analyst Consultants
- Business Analyst Specialists
- IT Business Analyst Consultants
- Business Analyst Coordinators
- IT Business Analyst Managers
- Business Analyst Administrators
- Business Process Analyst Consultants
- Business Analyst Supervisors
- Technical Business Analyst Consultants
- Financial Operations Business Analyst Consultants
Business Analysis skills can be used in a variety of industries, including:
- Finance and Insurance
- Administrative and Support and Waste Management and Remediation Services
- Professional, Scientific and Technical Services
- Educational Services
- Public Administration
- Manufacturing
- Information
- Construction
- Wholesale Trade
- Transportation and Warehousing
- Health Care and Social Assistance
Upon completion of the program, learners will:
- Explain the role and expectations of a business analyst to solve business problems
- Define key terms and competencies of a business analyst applicable to stages of the business analysis process
- Employ industry-accepted practices, tools and techniques for the business analysis cycle
- Analyze leadership, communication and change management techniques
The following objectives will be threaded within each course:
- Demonstrate an awareness of ethical practices and professional standards applicable to the industry and professional associations
- Exemplify the skills, attitudes and behaviours required to work and collaborate with people and develop personal management skills
- Employ effective communication practices
McMaster Continuing Education is a member of the International Institute of Business Analysis™ (IIBA®) Academic Program. As the global thought leader and voice of the business analysis community, IIBA supports the recognition of the profession, networking and community engagement, and works to maintain global standards for the ongoing development of the practice and certifications.
Through the IIBA Academic Program, IIBA extends to McMaster Continuing Education the authority to educate students using the Guide to the Business Analysis Body of Knowledge (BABOK® Guide), which is the body of knowledge for the practice of business analysis that is globally and industry recognized, and has endorsed the following courses:
- BAN 100: An Introduction to Key Concepts and Competencies
- BAN 101: Strategy Analysis
- BAN 102: Requirements Analysis & Modeling
- BAN 103: Stakeholder Elicitation and Collaboration
- BAN 104: Planning and Monitoring
- BAN 105: Testing and Evaluation
An IIBA endorsed course offers the following benefits to students:
- Represents alignment to A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), the internationally recognized body of knowledge for the practice of business analysis
- Meets industry and internationally recognized standards and best practices in business analysis, ensuring learners develop the skills industries need now and in the future
- Allows students to apply the contact hours of the endorsed course towards the professional development requirement for IIBA Core Certifications
Check out our latest Business Program Preview webinar to explore our online Business Analysis program
What our recent graduates say

Adam
Business Administration graduate
I feel very strongly that McMaster Continuing Education can really help you reinvent your career.
I feel very strongly that McMaster Continuing Education can really help you reinvent your career. I found that the Business Administration program was really the best fit for me, because the learning that I was able to take in through this program was really cutting edge and current to the labour market. The learning that I took on is something I use every day.
Adam
Business Administration graduate
It is important to understand the interconnectedness of these and other issues so that the implications of our everyday household and business decisions are understood in the right context.
Sustainability seems to be a buzz word these days. I hear it mentioned on the news, in advertisements, in general conversations, and in other unexpected facets of life. I would argue that the concept of Sustainability is vital in today’s world and to our future happiness. As a Global community we are dealing with big social and environmental issues. It is important to understand the interconnectedness of these and other issues so that the implications of our everyday household and business decisions are understood in the right context. What we do and don’t do matters.
Enrolling in the McMaster Continuing Education Sustainability program has been a wonderful way to develop an understanding of the practices of Sustainability, and what we can do to support real change. I encourage everyone to look into this program and to join the conversations being held all around you. Even if you don’t decide to take this program, look into the UN Sustainable Development Goals to start understanding the interconnectedness of things and how we as individuals and businesses can make a difference.
I look forward to hearing your thoughts and ideas in a future class!
Daniel
Sustainability graduate
Judelyn '23
Business Administration with a concentration in Finance/Accounting
I appreciated the opportunity to discover my full potential and strengths, which inspired me to do better.
My family migrated to Canada in 2006 from the Philippines (Asia). I hold a bachelor’s degree in accounting from my home country.
Although challenging, I am grateful for the opportunities I have been given. I started my journey in Canada with temporary junior accounting jobs. It allowed me to integrate myself into the Canadian workforce and culture. After gaining more Canadian work experience, I landed a permanent job. Currently, I work as Treasury Analyst in a HydroElectric Generation company.
Despite the obstacles, I was determined to gain Canadian credentials. The pandemic made it more challenging, but I persisted. I balance work, study, and family.
In December 2019, I enrolled at McMaster University. Later earned a Diploma in Business Administration with a Concentration in Finance and completed a Diploma in Accounting.
While studying at McMaster University, I developed my self-discipline and changed how I perceive things, which is priceless. I have to experience it to learn and discover it. I am self-motivated. I noticed I enjoyed studying – understanding in depth and not memorizing, which I usually did when I was younger.
The McMaster University courses were challenging to be honest, and my teachers taught me to be a critical thinker. I began thinking outside the box. The good thing is that if I had an idea or answered a question, they let me explain why I came up with that answer – that, for me, was so engaging for a student to understand more and strive to improve rather than simply dismissing a student’s incorrect answer.
From personal experience, the teaching style of McMaster University is different, and I appreciated the opportunity to discover my full potential and strengths, which inspired me to do better. Until now, I have applied the ways and self-discipline I had gained even with this Treasury Designation exam I took recently. I want to thank and let McMaster know the influence/the lessons they had instilled in me that changed my outlook and mindset, making me better and excel in what I want to be.
Judelyn
Business Administration with a concentration in Finance/Accounting
I feel very strongly that McMaster Continuing Education can really help you reinvent your career.
I feel very strongly that McMaster Continuing Education can really help you reinvent your career. I found that the Business Administration program was really the best fit for me, because the learning that I was able to take in through this program was really cutting edge and current to the labour market. The learning that I took on is something I use every day.
Adam
Business Administration graduate
It is important to understand the interconnectedness of these and other issues so that the implications of our everyday household and business decisions are understood in the right context.
Sustainability seems to be a buzz word these days. I hear it mentioned on the news, in advertisements, in general conversations, and in other unexpected facets of life. I would argue that the concept of Sustainability is vital in today’s world and to our future happiness. As a Global community we are dealing with big social and environmental issues. It is important to understand the interconnectedness of these and other issues so that the implications of our everyday household and business decisions are understood in the right context. What we do and don’t do matters.
Enrolling in the McMaster Continuing Education Sustainability program has been a wonderful way to develop an understanding of the practices of Sustainability, and what we can do to support real change. I encourage everyone to look into this program and to join the conversations being held all around you. Even if you don’t decide to take this program, look into the UN Sustainable Development Goals to start understanding the interconnectedness of things and how we as individuals and businesses can make a difference.
I look forward to hearing your thoughts and ideas in a future class!
Daniel
Sustainability graduate
I appreciated the opportunity to discover my full potential and strengths, which inspired me to do better.
My family migrated to Canada in 2006 from the Philippines (Asia). I hold a bachelor’s degree in accounting from my home country.
Although challenging, I am grateful for the opportunities I have been given. I started my journey in Canada with temporary junior accounting jobs. It allowed me to integrate myself into the Canadian workforce and culture. After gaining more Canadian work experience, I landed a permanent job. Currently, I work as Treasury Analyst in a HydroElectric Generation company.
Despite the obstacles, I was determined to gain Canadian credentials. The pandemic made it more challenging, but I persisted. I balance work, study, and family.
In December 2019, I enrolled at McMaster University. Later earned a Diploma in Business Administration with a Concentration in Finance and completed a Diploma in Accounting.
While studying at McMaster University, I developed my self-discipline and changed how I perceive things, which is priceless. I have to experience it to learn and discover it. I am self-motivated. I noticed I enjoyed studying – understanding in depth and not memorizing, which I usually did when I was younger.
The McMaster University courses were challenging to be honest, and my teachers taught me to be a critical thinker. I began thinking outside the box. The good thing is that if I had an idea or answered a question, they let me explain why I came up with that answer – that, for me, was so engaging for a student to understand more and strive to improve rather than simply dismissing a student’s incorrect answer.
From personal experience, the teaching style of McMaster University is different, and I appreciated the opportunity to discover my full potential and strengths, which inspired me to do better. Until now, I have applied the ways and self-discipline I had gained even with this Treasury Designation exam I took recently. I want to thank and let McMaster know the influence/the lessons they had instilled in me that changed my outlook and mindset, making me better and excel in what I want to be.
Judelyn
Business Administration with a concentration in Finance/Accounting
Other programs you may be interested in
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Certificate in Business Analysis
Certificate of Completion in Business Analysis
Earn your Certificate of Completion in Business Analysis with McMaster Continuing Education
Explore the requirements below and register today!
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Certificate of Completion in Business Analysis
Earn the Certificate of Completion in Business Analysis by completing any 3 courses listed below.
Courses (complete any 3)
International Institute of Business Analysis™(IIBA®) Endorsed Courses:
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Following courses are pending the International Institute of Business Analysis™(IIBA®) endorsement:
Business Analysis course launch schedule
Below is the planned course launch schedule for the Business Analysis program. Please note that timing may change and will be updated accordingly.
Course Name | Planned Launch Term |
---|---|
BAN 100 Concepts and Competencies | Fall 2023 |
BAN 101 Strategy Analysis | Fall 2023 |
BAN 102 Analysis & Modeling | Fall 2023 |
BAN 103 Elicitation and Collaboration | Winter 2024 |
BAN 104 Planning and Monitoring | Winter 2024 |
BAN 105 Testing and Evaluation | Winter 2024 |
BAN 106 Leading Improvement & Change | Winter 2024 |
BAN 107 Agile Principles | Winter 2024 |
- Home
- Find Programs & Courses
- Business Programs
- Business Analysis Program
Business Analysis Courses
Business Analysis Courses
Advance your career with online Business Analysis courses
Explore course options below and register today!
Note: For those without a background in Business Analysis, it is recommended to complete the first three courses, BAN 100, BAN 101, BAN 102, prior to completing the other courses.
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International Institute of Business Analysis™(IIBA®) Endorsed Courses:
Information Box Group
Following courses are pending the International Institute of Business Analysis™(IIBA®) endorsement:
Business Analysis course launch schedule
Below is the planned course launch schedule for the Business Analysis program. Please note that timing may change and will be updated accordingly.
Course Name | Planned Launch Term |
---|---|
BAN 100 Concepts and Competencies | Fall 2023 |
BAN 101 Strategy Analysis | Fall 2023 |
BAN 102 Analysis & Modeling | Fall 2023 |
BAN 103 Elicitation and Collaboration | Winter 2024 |
BAN 104 Planning and Monitoring | Winter 2024 |
BAN 105 Testing and Evaluation | Winter 2024 |
BAN 106 Leading Improvement & Change | Winter 2024 |
BAN 107 Agile Principles | Winter 2024 |
- Home
- Find Programs & Courses
- Business Programs
- Business Analysis Program
Business Analysis Schedule
Business Analysis Schedule
This schedule table displays courses planned to be offered this year and is a guide to planning your courses for the academic year. Please note: Spring term registration opens mid-March and Fall/Winter term registration opens mid-July.
For more information about our learning formats and to choose a format that works best for you, please visit our Learning Formats page.
Course Name (Course Code) | Cost | Units | Fall 2023 | Winter 2024 | Spring/Summer 2024 |
---|---|---|---|---|---|
Business Analysis: An Introduction to Key Concepts and Competencies (BAN 100) | $599.00 | Sep 11 - Oct 8 Format: Online | Jan 15 - Feb 11 Format: Online | — | |
$599.00 | Nov 13 - Dec 10 Format: Online | — | — | ||
TBD | — | — | May 6 - Jun 2 Format: Online | ||
Business Analysis: Strategy Analysis (BAN 101) | $599.00 | Oct 16 - Nov 12 Format: Online | Feb 12 - Mar 10 Format: Online | — | |
TBD | — | — | Jun 10 - Jul 7 Format: Online | ||
Business Analysis: Requirements Analysis & Modeling (BAN 102) | $599.00 | Nov 13 - Dec 10 Format: Online | Mar 11 - Apr 7 Format: Online | — | |
TBD | — | — | Jul 8 - Aug 4 Format: Online | ||
Business Analysis: Stakeholder Elicitation and Collaboration (BAN 103) | $599.00 | — | Jan 15 - Feb 11 Format: Online | — | |
TBD | — | — | May 6 - Jun 2 Format: Online | ||
Business Analysis: Planning and Monitoring (BAN 104) | $599.00 | — | Feb 12 - Mar 10 Format: Online | — | |
TBD | — | — | Jun 10 - Jul 7 Format: Online | ||
Business Analysis: Testing and Evaluation (BAN 105) | $599.00 | — | Mar 11 - Apr 7 Format: Online | — | |
TBD | — | — | Jul 8 - Aug 4 Format: Online | ||
Business Analysis: Leading Improvement & Change (BAN 106) | $599.00 | — | Apr 8 - May 5 Format: Online | — | |
TBD | — | — | May 6 - Jun 2 Format: Online | ||
Business Analysis: Agile Principles (BAN 107) | $599.00 | — | Apr 8 - May 5 Format: Online | — | |
TBD | — | — | Jun 10 - Jul 7 Format: Online |
The schedule table is subject to change. Please visit the course pages to browse classes currently available for registration and the latest cost information.
Admission Requirements
Admission Requirements
This program is open enrolment, which means there is no formal application or admission procedure. To enrol in a course, simply register online. Our courses can be taken as part of a program or individually.
To enrol in McMaster Continuing Education programs, you must:
- Have an Ontario Secondary School Diploma or equivalent
- Be a mature student as defined in the Undergraduate Calendar of McMaster University or
- Be deemed an exceptional case
To ensure you are successful in your online courses, you are required to have knowledge and skills with general computer applications, such as keyboarding, file management, video conferencing and word processing.
Language Requirements
If your first language is not English, you must meet the University’s English language proficiency requirements. Completion of TOEFL exam with a minimum acceptable score of 20 on each of the four components (reading, writing, speaking and listening), valid for 2 years.
Expandable List
- Visit continuing.mcmaster.ca/programs to find your program of choice
- Click on each tab on the program page to learn about credential options and requirements, schedule and fees, and a list of all courses in the program
- Select a course and then select an available offering, noting important information such as cost, delivery format, and start/end dates; then click ‘add to cart’
- Once you have added your courses, click the shopping cart icon at the top right-hand corner of the page (bottom of the browser screen on mobile)
- Review your cart and, once you’re ready to proceed with enrolment, click ‘proceed to checkout’
- As the next step, you will be redirected to Mosaic – McMaster’s Administrative Information and Enrolment system
- Once you are in Mosaic, select ‘new to McMaster’ or log in with your existing MacID and password (if applicable)
- Complete all required fields and select a program of study when prompted (i.e., a specific program or open studies for standalone courses)
- Finally, payment is required in full to secure a spot in your course(s)
A payment receipt email will be issued to you immediately after registering, and a course confirmation email will be sent to you overnight. Within approximately 24 hours of registering, you will also receive an important email containing credentials used to activate your MacID, which you must do before you can access courses in Avenue to Learn. Please review our Getting Started page to learn more about the next steps for beginning your studies after registration, and our Help Centre for our Refund Policy and other frequently asked questions. Please note that on average, each course requires 6-8 hours of study per week, per course (sometimes more) and some courses may have listed prerequisites. Please plan your schedule accordingly. Most students take 1-2 courses per term across a few different terms and a full-time equivalent course load is typically 3-4 courses per term.
For more information and a walkthrough on how to register, please check out this video.
- Payment must be made in full at the time of enrolment
- Online credit card or debit payments are preferred
- Accepted credit cards: Visa, MasterCard and American Express
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- Payments can be made from a Canadian Financial Institution and can take 2 to 4 business days to arrive in your McMaster student account. Once payment has arrived, you can register for your course. Please note that if the amount of the course fees owing is more than what was transferred to your student account, you will be dropped from the course.
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