The objective of this course is to develop and build the supervisory skills necessary to achieve increased productivity by effectively managing allocated human resources. Topics include: motivation, delegation, leadership style, implementing change, setting and achieving standards, and performance management. The emphasis of this course is on practical skills – supported by academic theory and research. The assignments and exercises will also support the development of monitoring, controlling and staff development skills.
No Scheduled Class Meetings, May 6 - August 4 (Online)
Location:
ONLINE
Instructor:
Patricia Marshall
Notes:
Courses are activated in Avenue to Learn 1-3 days prior to the course start date. Please note registering after the course start date may delay course access and does not permit exceptions to coursework due dates, late textbook purchases, or the refund policy.
Instructors
Patricia Marshall
Patsy Marshall is President of Train on Track, which specializes in the human side of business (customized training workshops and keynotes), along with organizational effectiveness. She has been in adult education for 38 years and continues to teach at various other schools in Southern Ontario. Patsy has held full-time senior leadership positions in health care and financial services. She holds an M.Sc. and B.A.Sc. degree from the University of Guelph, along with many awards including the J. David Stewart Award from Conestoga College for excellent teaching and leadership, and was the recipient of the Woman of Distinction (Education and Training) Award from the YMCA-YWCA of Guelph in 2012. Patsy has been teaching at CCE since 2016.
