Managing in a unionized environment can be a complex and overwhelming experience for many organizational leaders. Regular changes to labour laws, human rights codes, governance frameworks, policies, and collective agreements can increase workplace anxiety and impact the effectiveness of daily operations for managers and unionized employees. This informative and practical course is designed for supervisors and front line leaders across diverse industries who are responsible for leading and managing teams within unionized settings. In this course, participants will acquire an understanding of the legal framework within which unions operate including labour relations and collective agreements. Through a combination of lecture, discussions, group activities, and case studies, the following will be explored: the history and origin of unions in Canada, progressive discipline, performance management, grievances, and arbitration procedures. By understanding the foundation of labour relations, supervisors and front line leaders will be enabled to apply consistent approaches to managing in a unionized environment. Such expertise will ultimately lead to an increase in employee engagement.
Wednesday & Thursday, April 23 - April 24: 6:00 p.m. - 9:00 p.m. (Virtual)
Location:
ONLINE
Instructor:
Christine Costa
Notes:
This is an online course with two 3-Hour sessions.
Instructors
Christine Costa
People Card Modal Dialog
Christine Costa is a seasoned Human Resources professional, Organizational Development consultant and facilitator with over 20 years of experience in various roles and industries (including financial services, technology, and higher education). She holds an MBA from McMaster University and is passionate about continuous learning. She has spent her career coaching leaders and teams to help them reach their full potential. Christine is currently an entrepreneur and owner of “Christine Connects”, a professional training and facilitation practice that helps people create connections with their teams, themselves, and their environment. Christine has been a facilitator/teacher at both the high school and university levels and is currently an instructor with McMaster Continuing Education. In her spare time, she loves making music and spending time in nature.
