ESS 903
Managing in a Unionized Environment

Total Units :

Managing in a unionized environment can be a complex and overwhelming experience for many organizational leaders. Regular changes to labour laws, human rights codes, governance frameworks, policies, and collective agreements can increase workplace anxiety and impact the effectiveness of daily operations for managers and unionized employees. This informative and practical course is designed for supervisors and front line leaders across diverse industries who are responsible for leading and managing teams within unionized settings. In this course, participants will acquire an understanding of the legal framework within which unions operate including labour relations and collective agreements. Through a combination of lecture, discussions, group activities, and case studies, the following will be explored: the history and origin of unions in Canada, progressive discipline, performance management, grievances, and arbitration procedures. By understanding the foundation of labour relations, supervisors and front line leaders will be enabled to apply consistent approaches to managing in a unionized environment. Such expertise will ultimately lead to an increase in employee engagement.

Available Classes

Virtual Classroom

Apr 28, 2027

to Apr 29, 2027

Section: C01

$520.00

Instructors

Christine Costa is a seasoned Human Resources professional, Organizational Development consultant and facilitator with over 25 years of experience in various roles and industries (including financial services, technology, and higher education). She holds an MBA from McMaster University and is passionate about learning and development. She has spent her career coaching leaders and teams to help them reach their full potential. Christine is currently an entrepreneur and owner of “Christine Connects”, a professional training and facilitation practice that helps people create connections with their teams, themselves, and their environment.
Christine is an advocate for lifelong learning. She is currently pursuing a certificate of Psychology through Toronto Metropolitan University and has been an educator/teacher at the post-secondary and high school levels for over 10 years. She is currently an instructor with McMaster Continuing Education (in Human Resources and Essentials professional development) and a facilitator with Mohawk College Enterprise. In her spare time, she loves making music and spending time in nature.

For more information about Christine and her credentials, visit: https://www.linkedin.com/in/christineccosta

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