Heather Pollex has been involved in education for over 35 years, having worked full-time in a series of progressively senior educational roles in the health care sector. She holds a B.A. in Psychology from McMaster University; a B.Sc. in Nursing from the University of Toronto; a M.Sc. in Teaching from McMaster University; and a Doctorate in Education (Ed.D.) from the University of Toronto. Her doctoral research focused on organizational culture and change.

She has been a sessional instructor at McMaster since the early 1990’s.  In 2018, she assumed the part-time position of Experiential Learning Coordinator to support instructors as they incorporate experiential learning in their respective courses.