HRM 902
Training & Development

Ivone Defreitas is an experienced human resources management expert and a certified Human Resources Professional (CHRP, CHRL). She began her career in the private sector as a generalist, extending her expertise in people management, labour and employee relations, compensation, change management and leadership development. Over the last few years as the Director of Human Resources and Organizational Development for a federal government organization, she has led a team of human resources professionals, provided counsel and expertise to leadership, and worked with union leaders to ensure a safe and happy workplace for everyone.

Ivone is devoted to teaching and educating her students. She started teaching in 2009 at Centennial College and is currently a part-time instructor at Conestoga College.

As an instructor, Ivone utilizes her experience of over two decades in human resources management and business across various industries and sectors when teaching or preparing courses. Ivone was the recipient of the 2021 McMaster Association of Part-time Students (MAPS) Instructor Award.

Caroline is an experienced HR Business Partner with over 15 years in the industry within global organizations where she has held advisory roles leading talent strategy, organizational effectiveness and optimization as well as change management.

For the last couple of years Caroline has been teaching aspiring HR professionals and sharing what the real world of HR is like and how to apply what you learn into a successful HR Career.

Caroline is a life-long learner as she is currently pursuing her Doctorate in Business Administration with a focus on HR and Leadership.

Outside of the office, she enjoys hiking, reading and thinking about the next new dish to try!

Jill Reiner is a Certified Human Resources Leader (CHRL) passionate about building people and culture strategies to optimize and accelerate employee performance and business growth and success. With over 25 years’ experience working in Human Resources, Jill’s diverse human resources and people development background includes talent and performance management, leadership development, change leadership, and individual and organizational effectiveness. Her broad industry experience spans the performing arts, engineering consulting, health care, high-tech design & manufacturing, non-profit organizations, and financial services.

Jill’s education includes a BA in psychology, postgraduate diploma in Business Administration, certificate in Human Resources Management, and a postgraduate certificate in Applied Organizational Leadership & Development.