People are sometimes too busy to read all e-mails and other written correspondence that comes across their desks. Correspondence needs to be well-written to be well-read! This course helps participants prepare correspondence that gets attention and makes it 'reader-friendly'. This one-day course is designed to help participants prepare better written communication in their work environment, whether it is a letter, report or an e-mail. Actual examples of workplace writing are examined to show participants how to improve.
