ESS 907
Effective Prioritization to Improve Decision Making, Manage Workload and Improve Well-being

Total Units :

As leaders, there is a chain of events associated with everything we do and decide. The bigger the decision, the more life-changing the chain of events will be for both people and the organization. It is estimated that the average adult makes about 35,000 decisions each day. In our personal and professional lives, each decision carries certain consequences with it that may be good and bad. As a leader, you are called upon to make important decisions that affect the workload of your team, the success of your organization, and the health and well-being of all those who work for you. Leaders are responsible for more than just getting the work done on time; they must lead with empathy, inspire inclusion, and ensure timely and efficient attainment of goals. This course will explore strategic practices that help leaders better prioritize their time to improve the quality of decision-making, manage workload to reduce stress, and, ultimately, improve the morale of their teams.

Available Classes

Virtual Classroom

Apr 09, 2026

to Apr 09, 2026

Section: C01

$310.00

Instructors

Jennifer is a value-centred leader, relationship builder and highly skilled facilitator with an incredible breadth of knowledge and experience in developing leaders, project groups, specialist teams and emerging talent. Her extensive career in a leading Fortune 500 company has provided the first-hand experience in a multitude of functional areas and at all leadership levels. As a respected culture bearer for the organization, she held many leadership roles, including Store Manager, Director of Learning & Development and as Vice President, Human Resources for many years. In these roles, she was responsible for cultivating and delivering innovative programs to build succession, employee satisfaction, expansion and business growth. This work with her team, gained recognition as one of Canada’s Best Employers, year after year.

Jennifer is honoured to partner with the McMaster community and the Continuing Education team. She is a proud graduate of McMaster University and holds a Post-Graduate Certificate in Corporate Communications. Today, Jennifer is the owner of J. Hagen & Associates Inc. and founder of TeamTRUST®. She is a Certified Professional Master Business Coach, Executive Leadership, and Group Development expert specializing in the Integrated Model of Group Development and GDQ and the Hogan Assessment process. Jennifer’s passion is to support authentic leadership growth by harnessing the best of education, business strategy, and people – together.