Overview
Complete one of the Essentials Programs streams and earn a microcredential
Upon successfully completing one of the Essentials Programs streams, you will receive a microcredential recognizing your learning achievement. Complete with details of the skills and specialized knowledge you have acquired, the microcredential is digitally shareable, making it easy to add to your resume, LinkedIn profile and to share with current or prospective employers.
Critical tools for today’s competitive business environment
Are you as efficient and productive in your day-to-day work as you’d like to be? Gain in-demand skills through a series of highly concentrated courses that you can tailor to your precise needs and interests.
- Gain knowledge, skills and insights that you can apply to your career right away
- Online training courses in six streams: Business, Communication, Innovation, Leadership, Productivity or Team Essentials
- Earn an Essentials Certificate of Completion or an Essentials Multi-Competency Certificate of Completion to demonstrate your mastery of these critical skills to employers
Information Box Group

Program highlights Learn More
- Now offered as a microcredential
- Take courses individually or complete one of six Essential streams
- Taught by instructors with industry expertise
- Open enrolment program
The Essentials program features:
- Individual half, one and two-day training courses
- Designed to be highly interactive with assessments, templates, resources and self-reflection practices that can be immediately applied to the workplace
- Flexible programs, allowing students to go at their own pace, satisfying their needs and their schedules
- Provides applied practical and professional skills that can be used immediately in your workplace
- Network and work in group collaborative discussions with like-minded professionals from across all sectors

What you'll learn Learn More
- Concentrated professional development
- Increased efficiency and productivity
- Improved teamwork and leadership
Through our Essentials program, you’ll learn:
- Effective management strategies
- Strategies for remote work efficiency
- Improved decision-making, managing workload and improving your well-being
- How to express yourself clearly and with confidence
- How to deal with difficult people and resolve conflicts
- The art of active listening
- Innovation foundations, including innovation requirements and avoiding common pitfalls
- How to implement strategies that will generate new ideas and solutions
- How to explore and expand possibilities using an innovative mindset
- How to connect with your own inner self-awareness and tap into your natural leadership abilities
- How to lead millennials, including practices that support the recruitment and retention of millennials
- Techniques to effectively apply Emotional Intelligence to better understand, manage and leverage emotions in order to manage conflict, deal with stress and relate to others more effectively
- How to effectively organize your workday and your time
- How to set your priorities and optimize your interactions with co-workers, customers and management
- How to better identify and define your goals, avoid common barriers and design an action plan to ensure your success
- How to achieve optimum productivity and harmony in the workplace and foster outstanding teamwork
- How to build high-performance teams, foster a motivating team environment and diagnose team performance problems
- Practical techniques for giving and receiving constructive criticism
Learn more about The Essentials program
- Professionals who want to ensure they master the critical skills needed for success
- New and current managers
- Recent graduates
- Employees as part of corporate training
- Anyone interested in a career change
Mastering the professional and people skills included in the Essentials programs could lead to success in a wide variety of industries, including:
- Business
- Business Development and Sales
- Education
- Healthcare
- Technology
- Social Services
- Human Resources
- Non-Profits
- Construction
Check out our latest Program Preview webinar to learn more about the Essentials programs
What participants say
Bruce Garrod
McMaster Continuing Education Essentials Programs Instructor
Nitin Deckha
McMaster Continuing Education Essentials Programs Instructor
Cole Gately
McMaster Continuing Education Essentials Programs Instructor
Sue Graci
McMaster University Financial Affairs Account Payable Associate
Richard Cupido
President, Burlington Paving Company Limited, Ancaster Court Services Incorporated
Lesley Calvin
McMaster Continuing Education Essentials Programs Instructor
Get you the basics and understanding of how project management works.
Bruce Garrod
McMaster Continuing Education Essentials Programs Instructor
Essentials Programs are designed to help members of the community adapt and grow, set goals, and respond to change.
Nitin Deckha
McMaster Continuing Education Essentials Programs Instructor
[Essentials] courses are short courses, like one day or half a day course, on increasing communication skills and collaboration skills.
Cole Gately
McMaster Continuing Education Essentials Programs Instructor
What's important to us too is that learners leave this program with practical takeaways and we do know with these courses that they're able to apply their learning as soon as they leave the classroom
Christine Costa
Human Resources Services
I never expected to have so many tools given to me out of a single course.
The Creative and Critical Thinking course was incredibly enlightening, opening my mind up to seeing situations in a completely different light. I am now able to analyze an issue with a set of steps designed to define the actual issue (often not at all what I THOUGHT it was!) and consider it from multiple angles, all leading towards effective and efficient solutions. This is one of the most valuable courses I have taken and the instructor was enthusiastic, knowledgeable and really invested in helping his students understand and then put into effect their new skills. We used a work issue that we pulled from our own jobs to work through the course and that has changed the way I do my job. I never expected to have so many tools given to me out of a single course.
And the instructor was entertaining while he taught, which is something rare. I learned while laughing at his examples. I would love to take another course with him, he was that good.
Sue Graci
McMaster University Financial Affairs Account Payable Associate
My experience with McMaster Continuing Education was nothing short of excellent.
My experience with McMaster Continuing Education was nothing short of excellent. I took a course titled, ESS 813 Personal Leadership: Building from Our Strengths led by Lesley Calvin. Lesley provides great knowledge and dialogue that makes the group of students constantly think about ourselves and about how we interact with others. The course is designed to help us grow as leaders in the professional world, but I feel that it also helped me grow as a leader in my personal world. Right from the time the class started on day one, up to the end of class on day two, Lesley held the class’s attention and not only did she teach, but she took time to stop and listen and answer every question as the class progressed along. That is a rare quality in people nowadays. I was able to take some many excellent points away from this course and incorporate them into my everyday business life and personal life.
As president of both Burlington Paving Company Limited and Ancaster Court Surfaces Incorporated, I am proud to know that I can continue to grow in a positive direction towards being a better leader. Thank you, McMaster Continuing Education, for offering this course and I hope to take more courses from you in the future.
Richard Cupido
President, Burlington Paving Company Limited, Ancaster Court Services Incorporated
The students show a willingness to dig deep, be vulnerable, reflect on their strengths, identify their blind spots, and develop their leadership strengths. I am so inspired by them all.
One constant when it comes to the pandemic is that it created a world forced to change and adapt on a monthly, weekly, and at times, even hours basis. Sometimes those changes went against our grain and some went with it. As a Learning and Development practitioner, a great change that came my way through the pandemic was the opportunity to engage with a much broader, more geographically diverse audience, without the logistics of travel.
To this end, I have an immense amount of gratitude to those awesome and exceptional Higher Education Professionals in the McMaster Continuing Education Department who welcomed me into the McMaster family as an Instructor in the Leadership Essentials Certificate. As a lifelong learner myself, and a shameless promoter of positive change and development, I am happiest and most fulfilled when I can connect with others to lead and learn together. The culture of students and professionals in McMaster Continuing Education pulls these elements together like a bow on a ribbon. The courses I instruct in the Leadership Essentials Certificate, Personal Leadership, Your Energy Currency, Conflict Resolution, and Strategic Planning have been so wonderful to create, facilitate and watch as the participants learn, apply, and grow from their newfound knowledge and expanded mindset.
The personal messaging from students, the deeply reflective assignments (some have literally brought tears to my eyes), and the interactive, authentic, and vulnerable conversations that have taken place with the cohorts, have been truly impactful for me. At times we have laughed as a group, that we had literally forgotten that we were virtual and not in person! What a joy these courses are to deliver, and what a joy these students are to engage and teach! Plus, how much do I LOVE seeing the friendly faces of repeat students!
These students, adult learners… proven professionals, show a willingness to dig deep, be vulnerable, reflect on their strengths, identify their blind spots, and develop their leadership strengths, goals, and vision, to be the best versions of themselves that they can be. I am so inspired by them all.
Thank you to the encouraging, motivational, and uber professional McMaster Continuing Education team for allowing me to serve as an instructor in the leadership essentials programming. I am truly grateful and honoured to be a part of the McMaster family.
Lesley Calvin
McMaster Continuing Education Essentials Programs Instructor
Other programs you may be interested in
Essentials Certificate of Completion
Essentials Certificate of Completion
Pursue your Essentials Certificate of Completion with McMaster Continuing Education
Explore the options below and register today!
Certificate Options
Please note: Students will have a maximum of three years to complete all requirements for an Essentials Certificate of Completion.

Essentials Certificate of Completion
Earn the Essentials Certificate of Completion in any one individual stream by successfully completing five full days of coursework including an evaluation component for each course within the specified Essentials stream listed below.

Essentials Multi-Competency Certificate of Completion
Earn the Essentials Multi-Competency Certificate of Completion by successfully completing five full days of any Essentials coursework including an evaluation component for each course.
Essentials Streams
Use up to two days’ worth of courses in two Essentials Programs. A completed course can be transferred once.
Essentials Courses
Essentials Courses
Advance your career with online Essentials courses in Business, Communication, Innovation, Leadership, Productivity or Team Essentials streams
Explore course options below and register today!
Explore Courses by Essentials Streams
Explore All Essentials Courses
ESS 838
Delivering Powerful Presentations
(Currently Not Available)
ESS 874
Finance For Non-Financial Managers
(Currently Not Available)
ESS 877
Negotiation Skills
(Currently Not Available)
ESS 821
Exploring Modern-day Work and the Benefits of the Multi-Generational Workplace
(Currently Not Available)
ESS 905
Remote Work - Strategies for Efficiency
(Currently Not Available)
ESS 909
Developing Your Social Media Brand with Style and Confidence
(Currently Not Available)
ESS 908
Unconscious Bias: Moving from Bystander to Advocate
(Currently Not Available)
ESS 813
Personal Leadership: Building From Our Strength
(Currently Not Available)
ESS 912
Your Energy Currency: Enhancing and Improving Your Emotional Self-Awareness
(Currently Not Available)
ESS 899
Conflict Resolution In The Workplace
(Currently Not Available)
ESS 800
Mastering Self-Awareness and Behaviour in Difficult Situations
(Currently Not Available)
ESS 797
The Art of Active Listening
(Currently Not Available)
ESS 812
Leading Change For Success
(Currently Not Available)
ESS 902
Coaching and Mentoring
(Currently Not Available)
ESS 834
Giving & Receiving Constructive Feedback
(Currently Not Available)
ESS 807
Strengthen Communications with True Colours
(Currently Not Available)
ESS 808
Problem-Solving Primer: Building Your Toolkit
(Currently Not Available)
ESS 818
Innovation Foundations
(Currently Not Available)
ESS 811
Leadership Foundations - Focus on the 3 C'S
(Currently Not Available)
ESS 810
Navigating Change For Success
(Currently Not Available)
ESS 816
Exploring Work-Life Harmony
(Currently Not Available)
ESS 913
Flexible Work as a Catalyst for Organizational Agility & Well-being
(Currently Not Available)
Use up to two days’ worth of courses in two Essentials Programs. A completed course can be transferred once.
Essentials Schedule
Essentials Schedule
This schedule table displays courses planned to be offered this year and is a guide to planning your courses for the academic year. Please note: Spring term registration opens mid-March and Fall/Winter term registration opens mid-July. The schedule table is subject to change. Please visit the course pages to browse classes currently available for registration and the latest cost information.
Learning format definitions:
- VC = Virtual Classroom learning format
- O = Online learning format
- OSS = Online Self-Study learning format
For more information about our learning formats and to choose a format that works best for you, please visit our Learning Formats page.
Course Name (Course Code) | Cost | Days | Fall 2022 | Winter 2023 | Spring 2023 |
---|---|---|---|---|---|
The Art of Active Listening (ESS 797) | $310 | 0.5 | Date: Tue, Nov 1
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Wed, May 24
Time: 9 a.m. – 12 p.m. Format: VC |
|
Mastering Self-Awareness and Behaviour in Difficult Situations (ESS 800) | $310 | 0.5 | Date: Mon, Apr 24
Time: 9 a.m. – 12 p.m. Format: VC |
||
Strategic Planning Fundamentals (ESS 804) | $468 | 1 | Date: Tue-Wed, Nov 29-30
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Tue-Wed, Jun 13-14
Time: 9 a.m. – 12 p.m. Format: VC |
|
Unconscious Bias: How We Make Decisions (ESS 805) | $310 | 0.5 | Date: Fri, Oct 14
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Mon, Mar 20
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Thu, Jun 15
Time: 6 p.m. – 9 p.m. Format: VC |
Gender-Inclusive Communication & Collaboration (ESS 809) | $468 | 1 | Date: Wed-Thu, Jun 7-8
Time: 9 a.m. – 12 p.m. Format: VC |
||
Navigating Change For Success (ESS 810) | $468 | 1 | |||
Leadership Foundations – Focus on the 3 C’S (ESS 811) | $520 | 1 | Date: Tue-Wed, Sep 27-28
Time: 1 p.m. – 4 p.m. Format: VC |
Date: Tue-Wed, Mar 7-8
Time: 9 a.m. – 12 p.m. Format: VC |
|
Leading Change For Success (ESS 812) | $468 | 1 | Date: Wed-Thu, Oct 26-27
Time: 1 p.m. – 4 p.m. Format: VC |
Date: Thu-Fri, May 18-19
Time: 1 p.m. – 4 p.m. Format: VC |
|
Personal Leadership: Building From Our Strength (ESS 813) | $520 | 1 | Date: Thu-Fri, Nov 17-18
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Thu-Fri, Feb 9-10
Time: 9 a.m. – 12 p.m. Format: VC |
|
Exploring Work-Life Harmony (ESS 816) | $310 | 0.5 |
|
||
Exploring Modern-day Work and the Benefits of the Multi-Generational Workplace (ESS 821) | $310 | 0.5 | Date: Thu, Nov 3
Time: 1 p.m. – 4 p.m. Format: VC |
||
Giving & Receiving Constructive Feedback (ESS 834) | $468 | 1 | Date: Tue-Wed, Apr 25-26
Time: 9 a.m. – 12 p.m. Format: VC |
||
Emotional Intelligence at Work (ESS 835) | $520 | 1 | Date: Thu-Fri, Jan 19-20
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Mon-Tues,Jun 19-20
Time: 9 a.m. – 12 p.m. Format: VC |
|
Snapshot to Project Management (ESS 836) | $940 | 2 | Date: Thu-Fri, Dec 1- 9
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Tue-Thu, Jun 20-23
Time: 1 p.m. – 4 p.m. Format: VC |
|
Achieving Goals With SMARTS (ESS 837) | $468 | 2 | Date: Thu-Fri, Jun 15-16
Time: 9 a.m. – 12 p.m. Format: VC |
||
Delivering Powerful Presentations (ESS 838) | $468 | 1 | Date: Wed-Thu, May 17-18
Time: 6 p.m. – 9 p.m. Format: VC |
||
Creative & Critical Thinking (ESS 862) | $940 | 2 | Date: Thu-Fri,Jun 15-23
Time: 9 a.m. – 12 p.m. Format: VC |
||
Finance For Non-Financial Managers (ESS 874) | $940 | 2 | Date: Tue-Wed, Apr 4-12
Time: 9 a.m. – 12 p.m. Format: VC |
||
Negotiation Skills (ESS 877) | $468 | 1 | Date: Mon-Tue, Nov 28-29
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Wed-Thu, May 10-11
Time: 9 a.m. – 12 p.m. Format: VC |
|
Effective Business Writing (ESS 895) | $468 | 1 | Date: Tue-Wed, Sep 27-28
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Mon-Tues, May 29-30
Time: 9 a.m. – 12 p.m. Format: VC |
|
Conflict Resolution In The Workplace (ESS 899) | $468 | 1 | Date: Wed-Thu, Nov 23-24
Time: 6 p.m. – 9 p.m. Format: VC |
Date: Mon-Tues, May 1-2
Time: 6 p.m. – 9 p.m. Format: VC |
|
Coaching and Mentoring (ESS 902) | $940 | 2 | Date: Wed-Thu, Oct 12-20
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Mon-Tue, Jan 30-Feb 7
9a.m. – 12 p.m. Format: VC |
|
Influencing Others with Confidence and Success (ESS 904) | $310 | 0.5 | Date: Thu, Jan 26
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Wed,Jun 21
Time: 1 p.m. – 4 p.m. Format: VC |
|
Remote Work – Strategies for Efficiency (ESS 905) | $310 | 0.5 | Date: Mon, Sep 26
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Thu, May 11
Time: 9 a.m. – 12 p.m. Format: VC |
|
How to Pick Up the Pieces – Leadership, Motivation and Gratitude in Action (ESS 906) | $310 | 0.5 | Date: Fri, Oct 14
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Thu-Fri, Apr 27- 28
12 p.m. – 1:30 p.m. Format: VC |
Date: Mon-Tues,Jun 5- 6
12 p.m. – 1:30 p.m. Format: VC |
Effective Prioritization to Improve Decision Making, Manage Workload and Improve Well-being (ESS 907) | $310 | 0.5 | Date: Tue, Oct 25
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Thu, Apr 13
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Thu,Jun 22
Time: 9 a.m. – 12 p.m. Format: VC |
Unconscious Bias: Moving from Bystander to Advocate (ESS 908) | $310 | 0.5 | Date: Thu, Oct 27
Time: 6 p.m. – 9 p.m. Format: VC |
Date: Tue, Mar 21
Time: 9 a.m. – 12 p.m. Format: VC |
|
Developing Your Social Media Brand with Style and Confidence (ESS 909) | $310 | 0.5 | Date: Wed, Nov 2
Time: 6 p.m. – 9 p.m. Format: VC |
||
Best Practices for Sustainable Living (ESS 910) | $310 | 0.5 | Date: Thu, Nov 24
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Tues,Jun 20
Time: 6 p.m. – 9 p.m. Format: VC |
|
Your Energy Currency: Enhancing and Improving Your Emotional Self-Awareness (ESS 912) | $310 | 0.5 | Date: Fri, Nov 4
Time: 9 a.m. – 12 p.m. Format: VC |
Date: Tue, Feb 21
Time: 1 p.m. – 4 p.m. Format: VC |
|
Flexible Work as a Catalyst for Organizational Agility & Well-being (ESS 913) | $310 | 0.5 | Date: Thu, Feb 2
Time: 9 a.m. – 12 p.m. Format: VC |
||
Tactical Humour: Leveraging the funny to build connections, camaraderie, and community (ESS 914) | $310 | 0.5 | Date: Tue, Jun 13
Time: 1 p.m. – 4 p.m. Format: VC |
||
Scared Scriptless: Improv Bootcamp Presentation Skills Training (ESS 915) | $310 | 0.5 | Date: Tue, Jun 20
Time: 1 p.m. – 4 p.m. Format: VC |
*Course cost includes course material and any applicable taxes.
Use up to two days’ worth of courses in two Essentials Programs. A completed course can be transferred once.